Copyright (DMCA) Policy

Last updated: October 31, 2026

Raven Power LLC ("RavenPower", "we") respects copyright. This page explains how to tell us that content a user has published through RavenPower (for example a card page, a photo or logo on a card, a Wallet pass, or content on a website we host for a customer) infringes your copyright, how a user can respond, and our policy on repeat infringers. It follows section 512 of the U.S. Copyright Act (the Digital Millennium Copyright Act, 17 U.S.C. §512) and forms part of our Terms of Service.

This process is for copyright only. To report impersonation, trademark misuse, fraud or phishing, or your personal details on someone's card, use Report this card or email [email protected].

1. Our designated agent

Service provider: Raven Power LLC, 4805 Nahane Way, Saint Johns, FL 32259.

We have not yet registered a designated agent with the U.S. Copyright Office. Until we do, send copyright notices to Raven Power LLC, 4805 Nahane Way, Saint Johns, FL 32259, or by email to [email protected]. We will review each notice, but until an agent is registered we cannot rely on the limitations on liability in 17 U.S.C. §512(c).

Only copyright notices and counter-notices go to the agent. Other messages sent to the agent may not get a reply.

2. How to send a copyright notice

Send a written notice by email or post to the contact in section 1. To be effective under 17 U.S.C. §512(c)(3), it must include substantially the following:

  1. A physical or electronic signature of a person authorised to act for the owner of the copyright that is said to be infringed.
  2. Identification of the copyrighted work you say is infringed or, if a single notice covers several works on one site, a representative list of them.
  3. Identification of the material you say is infringing and want removed or disabled, with enough information for us to find it. The card link (for example ravenpower.net/c/…) is the best way.
  4. Enough information for us to contact you: your name, address, phone number and, if you have one, your email address.
  5. A statement that you have a good-faith belief that the use of the material in the way you complain of is not authorised by the copyright owner, its agent or the law.
  6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act for the owner of the copyright that is said to be infringed.

Before you send a notice, please consider whether the use could be authorised or a fair use. Under 17 U.S.C. §512(f), anyone who knowingly and materially misrepresents that material is infringing can be liable for the damages, costs and legal fees that result.

3. What we do when we get a valid notice

We act promptly to remove or disable access to the material. We take reasonable steps to tell the user who published it, and we send them a copy or summary of the notice, which can include your name and contact details. We record the notice against the user's account for our repeat-infringer policy (section 5).

4. Counter-notice (if you think we removed your content by mistake)

If your content was removed or disabled after a copyright notice and you believe that was a mistake or a misidentification, you can send a counter-notice to our designated agent. To be effective under 17 U.S.C. §512(g)(3), it must include substantially the following:

  1. Your physical or electronic signature.
  2. Identification of the material that was removed or disabled, and where it appeared before it was removed or disabled.
  3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
  4. Your name, address and phone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district where your address is (or, if your address is outside the United States, any judicial district in which Raven Power LLC may be found), and that you will accept service of process from the person who sent the original notice, or their agent.

When we receive a valid counter-notice, we promptly send a copy to the person who sent the original notice and tell them that we will put the material back in 10 business days. We then restore the material, or stop disabling access to it, no less than 10 and no more than 14 business days after we receive the counter-notice, unless our designated agent first receives notice that the person who sent the original notice has filed a court action seeking an order to stop you from engaging in infringing activity relating to the material. Your counter-notice, including your name and contact details, is shared with the person who sent the original notice. The same rules on misrepresentation (17 U.S.C. §512(f)) apply.

5. Repeat-infringer policy

In appropriate circumstances we end the accounts of users who are repeat infringers (17 U.S.C. §512(i)). A "strike" is a valid notice we act on that is not withdrawn and does not lead to the material being restored after a counter-notice. We normally end an account that gets three strikes in any 12 months. We may end an account after fewer strikes, including one, where the infringement is deliberate or blatant. A user whose account we end may not open a new account, and we may block the email addresses, domains and payment methods involved. For paid plans, section 6F of our Terms applies. We keep notices, counter-notices and strike records for 3 years after the matter is closed.

Not a copyright matter? Use Report this card or email [email protected]. Other questions: [email protected]